RONELLE · CUSTOMER CARE

Shipping & delivery

Everything you need to know, in one place.

At Ronelle Perfume, we work to prepare and ship orders as quickly as possible.

Order preparation

Orders are prepared within 24 to 48 hours of confirmation.

Delivery times

Cairo and Giza: 1 to 3 business days.

Other governorates: 2 to 5 business days.

Delivery times may vary during busy seasons and public holidays.

Shipping fees

Shipping costs are clearly displayed during checkout.

Receiving your order

Please ensure your address and phone number are correct so your order can arrive without delay.

If we cannot reach the customer, or an order is refused without a reason, Ronelle Perfume reserves the right to take appropriate action regarding future orders.

How can we help?

Contact the RONELLE team
RONELLE

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